FREQUENTLY ASKED QUESTIONS
- What is a contact lens evaluation?
A contact lens evaluation is for current contact lens wearers and includes a careful evaluation of your contact lens fit and vision.It is very important that the contact lenses be checked
regularly to insure a lens fit that is optimal, safe, and healthy.There is no guarantee that any contact lens fit will remain safe indefinitely.In certain instances, the doctor may catch a
potentially serious problem with your lenses, even though they feel completely comfortable to you.
There are a number of procedures that are performed during an evaluation for contact lens wearers that are not part of a general comprehensive eye examination.For this reason, there is an additional fee for the contact lens evaluation.For those of you with vision insurance, please be aware that this additional evaluation fee may not be covered by your vision insurance.
- What is a contact lens fitting?
A contact lens fitting is a series of visits for patients who are new to contact lenses, or for those who are changing the type of lenses that they will be wearing.During a contact lens fitting, your doctor will discuss your lens options and choose the most suitable contact lenses for your eyes and your needs.If you are new to wearing contact lenses, you will also be shown how to properly insert, remove, and care for them.After spending some time wearing your new lenses over the first one to two weeks, your doctor will re-evaluate your fit to ensure that the lenses are working properly and are a healthy option for you.Several sets of lenses and several fitting visits may be necessary to determine the most optimal and acceptable contact lenses.
- I have been told I cannot wear contact lenses or have a difficult fit; can you still fit me with contact lenses?
Although not everyone is a good candidate for contact lenses, we have fit many difficult cases where patients have been told in the past that they cannot wear lenses.The advancements of contact lenses allow for patients with challenging conditions such as dry eye, astigmatism, bifocals and corneal diseases, such as keratoconus or disfigured corneas, to be successfully fit.We will be happy to discuss this option with you at your examination.
- How long should I allow for my examination?
A full eye examination usually takes at least 50-75 minutes, a little longer if you wear contact lenses.You may need to allot additional time if you plan to choose eyewear.We strive to stay on schedule but occasionally we encounter situations that require more of our attention.Please try to be patient in these situations, next time it might be you that requires the extra time, delaying the next patient.
- What is your appointment cancellation policy?
We ask that you make every effort to keep your appointment once it has been made. However, if you should need to change your appointment time, it is helpful to let our office know as far in advance as possible so that it may be available to someone else.
- What should I bring to my appointment?
There are several items that you should bring to help ensure that your appointment goes smoothly.
New patients should either download and fill out the Patient Information form or fill out the Online Patient Information form.This can help expedite your appointment.Bring your most recent pair of glasses, as well as any other prescription eyeglasses that you currently wear, including those for work, computer use, reading, and sun protection.Make a note of any medications that you take as well as any eye drops that you use (even if you use them infrequently).
For contact lens wearers
If you are new to our office, please bring your latest contact lens prescription or the current boxes or packaging for your contact lenses.All contact lens wearers should wear their contact lenses to their appointment whenever possible.Please be prepared to provide information about the solutions that you use with your lenses.Bring your latest glasses as well.
- Why do you ask for my medical insurance information?
Often during the eye exam performed in our office the doctor will detect medical conditions that require additional attention from other medical professionals.Knowing what your medical insurance is helps to guide us in making a referral to the appropriate specialist.Also, we often provide eye care services to our patients, which fall under medical insurance rather than vision insurance.Examples are evaluation and treatment for conditions such as ‘pink eye’, sties, dry eyes, foreign body removal, etc.In such cases, we may submit a claim to your medical insurance for payment.
- I see fine, why do I need to see an eye doctor?
Regular eye exams are the only way to catch ‘silent’ diseases such as diabetes, glaucoma and other conditions in their early stages when they are more easily managed or treated.Many conditions can be discovered in a carefully planned eye exam.Those who consider mass-produced, over the counter reading glasses are truly doing themselves a disservice, both financially and medically.One-size-fits-all reading glasses do not work well for most people who have a different prescription in each eye, and/or astigmatism.They are also not measured specifically for the individual patient’s eyes.This can cause headaches and eye fatigue.
- Can I reuse my existing frame?
We are sometimes able to use an existing frame if you keep a few things in mind.Older frames are typically not under warranty and if a frame part breaks, parts are not available.When this happens, it makes it necessary to buy a whole new pair of glasses because lenses cannot typically be recut or put into another frame.As long as the frame is in good serviceable condition, it can be used.Use of your won frame is always at your own risk.Our opticians will help to assess your existing frame and advise you about the suitability of reusing it.
- Do my eyes have to be dilated at my exam?
A dilated eye exam is recommended for most patients.If you have certain health conditions, or if you have a history of certain eye conditions or diseases, dilation will be advised.As part of your annual eye exam with us, we will take images with the Optomap.In some instances, these images will allow our doctor to get all the necessary information that is needed.